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L’Oréal Teams Up With OpenAI to Put Beauty Inside ChatGPT

At VivaTech on June 17, 2026, L’Oréal and OpenAI announced a partnership to bring verified product data, Maybelline virtual try-on, and ad pilots into ChatGPT.

TL;DR — At VivaTech 2026, L’Oréal and OpenAI announced a strategic partnership to bring beauty into ChatGPT — verified product data, virtual try-on, and advertising pilots — as discovery shifts from search to conversation.

Beauty’s biggest company is wiring itself into the world’s biggest chatbot. At VivaTech in Paris on June 17, 2026, L’Oréal and OpenAI announced a strategic AI partnership.

What’s in the deal

L’Oréal will feed verified product data for thousands of U.S. SKUs into ChatGPT, bring Maybelline’s virtual try-on (powered by L’Oréal’s ModiFace) into ChatGPT in summer 2026, and enroll brands including SkinCeuticals, CeraVe and Garnier in OpenAI’s ChatGPT advertising pilot. L’Oréal is also using OpenAI’s life-sciences model to study the skin microbiome, starting with La Roche-Posay. The company says it has already trained 73,000 employees in generative AI.

The surface L’Oréal is now playing on

AI surface Monthly active users
Google AI Overviews 2.5 billion+
OpenAI ChatGPT 1 billion+
Google Gemini 900 million

What they said

"We can be more demanding of AI." — Asmita Dubey, Chief Digital & Marketing Officer, L’Oréal

Why it matters

  • Discovery is moving from search to chat. Putting verified product data inside ChatGPT positions L’Oréal where shoppers increasingly ask "what should I buy?"
  • Try-on closes the loop. Bringing ModiFace virtual try-on into ChatGPT merges discovery and trial in one conversation.
  • First-mover advantage in AI ads. Joining OpenAI’s advertising pilot early gives L’Oréal’s brands a head start on a brand-new channel.

FAQ

What did L’Oréal and OpenAI announce?

At VivaTech on June 17, 2026, they announced a strategic partnership to bring beauty into ChatGPT — including verified product data for thousands of U.S. SKUs, Maybelline virtual try-on via ModiFace, and an advertising pilot for brands like SkinCeuticals, CeraVe and Garnier.

Why does this partnership matter for beauty shopping?

It signals a shift from search-based to conversational, AI-assisted discovery. With ChatGPT reporting over 1 billion monthly active users, L’Oréal is positioning its products to be recommended inside the chat where consumers increasingly ask for advice.

Sources

Image: OpenAI logo by OpenAI — public domain, via Wikimedia Commons.

#loreal#openai#chatgpt#ai-beauty#vivatech#personalization

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